Infrastructure and Data Confidentiality

We run vital research and analytics for clients where delivery up-time and data integrity processes are unquestionable. As an outsourced, off-shore service provider we are subject to regular visits by clients to ensure compliance with world-class processes and technology solutions.Our Risk Management Systems are tested and evaluated every quarter.

Infrastructure

We operate securely from our state-of-the-art research facility in New Delhi that is fully equipped to meet all client and employee needs. The work areas mirror the operating environment of our clients, with additional redundancy systems to ensure uninterrupted services.

Data Confidentiality

We understand the criticality of information security and this is managed through a three -pronged approach. Some of these measures and processes are highlighted below, and further details can be shared on request.

  • Access control to office area
  • Restricted access to technology center
  • Shredding of documents

  • Multi-layer firewalls
  • Restricted access to client files
  • Web-site blocking
  • Disabling disk drives on computers

  • Data integrity training
  • Counseling
  • Legal agreements

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