Tag Archives: Outsourcing

Emerging Supply Chain Risks in the Pharma Industry: Why Must This Issue be Addressed?

Logistics accounts for 45–55% share of the value chain of a drug. Tied in with associated complexities around sourcing and manufacturing, supply chain management (effective or otherwise) clearly has a strong bearing on the total cost of a drug. Players … Read More…

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The Evolving Model for Professional Services: A practitioner’s perspective.

These days, companies aren’t questioning whether to outsource as much as they are pondering how best to go about it. Although (at times) still the proverbial hot potato fraught with workforce issues, political quagmires, and public relations sensitivities, outsourcing moved … Read More…

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Rethinking Satisfaction Survey Analytics – How the factor performance index transcends the conventional importance-satisfaction matrix.

The core objective of the traditional customer satisfaction survey is to gauge the consumer’s overall satisfaction levels (or perceived satisfaction) with a given brand or a product. To make this information actionable from a marketer’s point of view, though, one … Read More…

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6 Key Actions – Aligning supply chains with corporate strategy.

The supply chain and procurement executive(s) has a ‘seat at the executive table’. To illustrate its potential impact from a pure economic perspective, where else in an organization does one executive have the ability to influence and manage the cost … Read More…

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Copper – Primer & Outlook

Copper is regarded as the most valuable of primary base metals, barring nickel, even though it is not the largest base metal market in the world. Indeed, it is considered a barometer for the state of the economy, given its … Read More…

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Iceland’s Volcanic Ash Cloud and its Impact on Global Trade: A Primer

The volcanic eruption in Iceland has led to a crisis not only for the European air transportation industry, in particular, – disrupting air travel and air cargo operations across northern Europe – but also global commerce overall. The eruption of … Read More…

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Is There Any Value in Forecasts?

With most companies either in or rapidly approaching their business planning cycles, executives and analysts alike are hard at work trying to predict how the next fiscal year will unfold, making a range of decisions from where best to focus … Read More…

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Beyond Politics: Do Job Creation and Outsourcing Go Hand in Hand?

This weeks announcement between Dr Pepper Snapple and HCL Technologies has us thinking about how the practice of Outsourcing has been changing in recent years. Traditionally viewed as simply a means of cost arbitrage (effectively, moving work from one high … Read More…

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Rethinking China Outsourcing?

It’s amazing what a few short years will do to a country’s rock star status. Not so long ago, China was the outsourcing destination du jour with companies scrambling for the first available business class seat to establish their Asian … Read More…

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The Credit Crunch and Outsourcing

The recent tumult in the markets – and its reverberations from Wall Street to Main Street – have made the business news channels compulsive viewing for executives across the globe. One group of professionals that have been keeping a close … Read More…

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The Smart Cube Financial Services Survey : Implications of The Credit Crunch

Listen or read any news site or publication over the last several months and talk of the economy is never far behind. Recession or no recession, individuals and corporations alike are clearly acting as if we are in one. Housing … Read More…

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Offshoring – Taking its place within the Management Toolkit

One of the most intriguing findings from our recent Financial Services survey related to the impact of offshoring (and outsourcing*) on the financial job market – both in recent years as well as today. All in all, 70% of recruiters … Read More…

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Is Corporate America Outsourcing Itself Out of Opportunities to Cultivate Future Leaders?

These days, companies aren’t questioning whether to outsource as much as they are pondering how best to go about it. Although still the proverbial hot potato fraught with workforce insecurities, political quagmires, and public relations sensitivities, outsourcing moved from “emerging … Read More…

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The Asia vs. the West Business Debate: A Study in Strategy Contrasts

“We don’t try to grab market share quickly by competing on price. That’s not a long term, sustainable growth strategy.” Can you guess the technology CEO who recently said that? If you guessed anyone inhabiting the corner office of a … Read More…

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Survey: Global Manufacturers Staying Put in China

(click here to view the press release) In the aftermath of the recent recalls of tainted and toxic China-made products, more than a few have speculated that manufacturers who have outsourced production operations there are no doubt rethinking their sourcing … Read More…

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