Market Research

Introduction

  • The Smart Cube offers end-to-end market research services ranging from research designing, survey programming, hosting, field management to quantitative data analysis. Market Research services focus on providing better insight on market, customer, and on product/service offerings. This helps clients identify, understand, and tackle a range of issues including brand strength, product awareness, customer/employee satisfaction and retention, critical customer base, degree of customer loyalty, and product pricing. The Smart Cube has in-house expertise in designing and managing surveys as well as access to business panels through external partners. We have in-depth experience and skills in using advanced statistical techniques and sophisticated software.

Our Services

  • Brand equity measurement studies/trackers
  • Customer/employee satisfaction studies/trackers
  • Customer attrition/retention studies
  • Customer/employee needs assessment/trackers
  • New product development studies
  • New concept testing studies
  • Advertisement effectiveness studies
  • Price elasticity determination and pricing analysis
  • Buyer decision process analysis