The Smart Cube upgrades Supplier Risk Intelligence solution to optimise internal risk management workflow


LONDON, 30 November 2023The Smart Cube (a WNS company) a global provider of strategic research and analytics solutions, today announced the latest updates to its Supplier Risk Intelligence solution.

Supplier Risk Intelligence (SRI) is an end-to-end risk monitoring and management solution – the most comprehensive of its kind – providing a holistic view of supplier risks, including financial, operational, legal and ethical, and labour and environmental aspects. The solution combines artificial and human intelligence to track supplier risks on an ongoing basis and deliver actionable insights without the usual noise. As a result, businesses get advance visibility and understanding which allow them to take the right actions at the right time.

With the solution’s major upgrade in May 2023 introducing category risk dashboards and updated risk deep dives, the latest upgrades concentrate on optimising workflows to help procurement teams put risk management front and centre in their processes and to embed risk management protocols across the complete supplier lifecycle.

Driven by user demand, the latest features include:

    • Upgraded Action Planner – significantly enhances risk mitigation processes with new features:
      • Subtask within a task: divide tasks into smaller action items and assign different owners
      • Approval mechanism: add up to three level of approvals on a task or subtask
      • Email alerts: Automated email alerts to assign tasks to corresponding users
  • Know Your Supplier: a reliable solution for pre-diligence and pre-contract compliance management, these safeguards for new suppliers cover sanctions, anti-money laundering (AML), anti-bribery and corruption (ABAC), politically exposed persons (PEPs) and adverse media
  • Upgraded REST APIs: catering to new and expanded demand from clients to use Smart Risk for their internal and customised dashboards.

With these expanded capabilities, Supplier Risk Intelligence effectively enhances customers’ ability to mitigate against risks, plugging gaps in commonly applied supplier risk management workflows. While adherence to traditional risk management processes results in many shortfalls, including limited visibility into risks and pass through of high-risk cases, The Smart Cube’s holistic approach strengthens processes with robust intelligence and interventions during both pre-and post-contract phases of supplier lifecycle.

Sayan Debroy, Head of Supplier Risk Intelligence at The Smart Cube, said: “As the risk landscape continues to move at pace and grow in complexity, we have seen substantial growth in demand for our Supplier Risk Intelligence solution, with the number of customers doubling in the last 12 months.

“Companies increasingly want to use SRI as part of their own systems, to truly ingrain risk management in their own teams and processes. Our improved solution helps to embed a risk-aware mindset into procurement workflows and optimises end-to-end processes across the risk management lifecycle.”

To find out more about how Supplier Risk Intelligence can help procurement teams proactively identify, monitor, and manage supplier risks to ensure business continuity and create value, visit The Smart Cube’s website.

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About The Smart Cube

For leading businesses around the world, The Smart Cube, a WNS company, is a trusted partner for high performing intelligence that answers critical business questions. We work with our clients to figure out how to implement these answers, faster, through custom research, advanced analytics and best of breed technology. We transform data into insights – enabling smart decision-making to improve business performance at the top and bottom line. We call it: Intelligence. Accelerated.

Together with WNS Denali, we deliver world-class solutions in procurement and supply chain advisory, managed services and digital transformation. We combine expert resources with leading technologies, merging human and artificial intelligence to deliver innovative solutions, enabling our clients to achieve their business, financial and sustainability goals and outperform in their markets. 

The Smart Cube’s clients include a third of the companies in the FTSE and Fortune 100, primarily in the  CPG, Life Sciences, Energy, Chemicals, Industrials and Professional Services sectors. We serve our global client base from our offices in the UK, the USA, Switzerland, Romania and India.

About WNS

WNS (Holdings) Limited (NYSE: WNS) is a leading Business Process Management (BPM) company. WNS combines deep industry knowledge with technology, analytics, and process expertise to co-create innovative, digitally led transformational solutions with over 600 clients across various industries. WNS delivers an entire spectrum of BPM solutions including industry-specific offerings, customer experience services, finance and accounting, human resources, procurement, and research and analytics to re-imagine the digital future of businesses. As of September 30, 2023, WNS had 59,873 professionals across 67 delivery centers worldwide including facilities in Canada, China, Costa Rica, India, Malaysia, the Philippines, Poland, Romania, South Africa, Sri Lanka, Turkey, the United Kingdom, and the United States.

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Safe Harbor Provision

This document includes information which may constitute forward-looking statements made pursuant to the safe harbor provisions of the Private Securities Litigation Reform Act of 1995, the accuracy of which are necessarily subject to risks, uncertainties, and assumptions as to future events. Factors that could cause actual results to differ materially from those expressed or implied are discussed in our most recent Form 20-F and other filings with the Securities and Exchange Commission. WNS undertakes no obligation to update or revise any forward-looking statements, whether as a result of new information, future events, or otherwise.

Media Contacts
Pippa Twigg/Daniel Levy
Finn Partners for The Smart Cube